Privacy Policy


1.1 Legal compliances

The Company, in strict compliance with the law and in-force regulations, wishes to collect certain information, including geolocalizing data. Said information shall be collected in accordance with the provisions concerning the protection of personal data and is intended to offer the User personalized and optimal use of the Website and/or the Application.

1.2 Legal obligations (”CNIL”)

The Company, as a user of automated data processing handling personal data, undertakes to comply with the legal obligations of the said domain, as formalized in French decree 78-17 of 6 January 1978 concerning computer systems, files and user-protection.

1.3 Privacy charter

The collection of personal data shall not reveal, either directly or indirectly, the ethnic origin or the political, philosophical or religious opinions or trade-union membership of persons, or data relating to said persons’ health or sexual orientation. User data shall be collected and processed in a fair and lawful manner for specified, explicit and legitimate purposes, without further processing in a manner inconsistent with said purposes, such as to allow the identification of the persons concerned, and for a period not exceeding the period necessary for the purposes for which said data is collected and processed.

1.4 Use of data

The User is informed that personal data indicated as ”mandatory” on forms and collected in the framework of the services described in the present Privacy Policy is necessary for the use of said services; is used solely in the context of said services; and is intended exclusively for the Company and its partners, who shall make it their exclusive business to implement the necessary precautions required for preserving security of said data.
The User shall authorize the Company to provide certain information to its technical service providers in order to enable the User to benefit from certain functionalities of the Website and/or the Application (e.g. private account, forums, opinions, comments etc.). The User additionally authorizes the Company to use and/or transfer said information in the framework of partnerships in accordance with the law, in particular with the aim of providing the User with personalized information and services.

1.5 Right of access, rectification and opposition

The User is entitled to access and rectify personal information relating to him, as held by the Company. The User may also exercise his right to object to the use of this data for legitimate purposes, by informing the Company.

1.6 Warning

The User acknowledges that in general and in the current state of the art, whenever he publishes information online, such information may be collected and used by third parties. To this end the User discharges the Company from any liability or prejudice resulting from use of said information by third parties as accessed via communication tools (in particular opinions) offered by the Site and/or the Application.


The Company undertakes to keep the personal data provided by the User of the site confidential and not to transfer it to other companies or organizations. The Company undertakes to guarantee to any person so requesting, right of access, rectification and deletion to data concerning said person.

2.1 Identity of responsible person

Gathered information is processed for the purposes of creating appointments or preparing quotes. The responsible person receiving ann/so data, can be contacted on +33(0)1 48 24 54 94, E-mail address:
The above filing is provided for User information by the Website publisher in acordance with Articles 13 and 14 of the General Data Protection Regulation (European Parliament 2016/679), European Commission ruling of 27 April 2016, and Article 32 of the French data protection act of 6 January 1978 as amended (2004).

2.2 Purpose of data usage

Data is collected and processed to enable the Company to:
• provide respondents with a summary of results by business line, company size etc.,
• edit diagnostics and include relevant advice for transmission to respondents,
• respond to written requests made through the contact form,
• send a newsletter,
• measure the Website audience,
• follow comments related to the Blog,
• follow up purchases made via the Website.

2.3 Data recipient

The data recipient is the management of the Company (”ann/so”), viz. the Data Manger responsible for implementing digital systems and GDPR provisions.

2.4 Personal privacy rights

In acordance with Articles 13 and 14 of the General Data Protection Regulation (European Parliament 2016/679), European Commission ruling of 27 April 2016, and Article 32 of the French data protection act of 6 January 1978 as amended (2004), the publication director of the Website shall be responsible for providing information to Customers. Customers may exercise their rights by contacting the Company via the contact form. In accordance with in-force regulations, a Customer request shall be accompanied by a photocopy of an identity document and shall specify the address to which the reply is to be sent. Customers are also invited to consult the Company’s ”cookies” policy.


Data collected through via the Company’s contact forms allows the Company to respond to Customer requests. Customers dispose of right of access to the data processed, and are free to demand corrections or exercise rights of opposition by contacting the Company via the contact form.


4.1 Types of data collected

Names, given names, E-mail addresses, telephone numbers, postal addresses, IP addresses.

4.2 Why collect this data…

For communicating by newsletter, for billing, for customer contact following requests for service, monitoring of user behavior on the site etc.

4.3 Data retention period

In the case of a request for an Estimate, the said data shall be retained for the length of time necessary to prepare the Estimate; if no take-up is forthcoming, the data shall be retained for 30 days maximum. If follow-up is positive and the data file is forwarded to the Company, the data will be kept for five years from date of last order or until cessation of contract. For appointments, the data will be kept for five years from the date the appointment (if an appointment was made and was effective). Where the concerned party did not honour the appointment, the data will be erased the day following the date of the unhonoured appointment.

4.4 Security measures implemented to ensure GDPR compliance

Conversion of site into HTTPS coding: the modification of personal data is available on request via the Company’s contact form.


The Company and/or its partners may store information on the User’s computer and/or tablet and/or mobile phone. This information will take the form of “cookies” or similar files. “Cookies” are datasets containing no personal information, transferred via the server to the hard drive of the User’s computer. The role of cookies is in particular to identify the User more quickly during logging-on, in order to facilitate Customer participation in certain events, promotions or activities etc. present on the Website and/or in the Application. For a User refusing cookies, the Company cannot guarantee optimal operation of the Website and/or the Application. The User acknowledges and accepts that the Company reserves the right to install “cookies” in his computer and/or tablet and/or mobile phone, in order to record information relating to navigation of Customer ressources on the Company’s Website and/or in the Application.
Customer in all cases has control of cookies; this includes facility to browse, filter, refuse or destroy cookies via Customer’s internal navigator configuration as follows:
– Internet Explorer users: select the “Tools” menu then > ”Internet Options”. Click on “Privacy” and choose “Block all cookies”. Confirm by clicking “OK”;
– Firefox users: select the “Tools” menu then > ”Options”. Click on the “Privacy” option then disable cookies in the “Cookies” section;
– Chrome users: select the “Tools” menu, then click on “Clear navigation data” and choose “Delete cookies and other site and plug-in data”. Confirm “Clear Navigation Data”;
– Safari users: in the “Safari” menu, click on “Preferences” then in the “Privacy” tab, delete or block cookies and website data